Refund policy
Inner Glow Gift Co Return Policy
We want you to love your purchase, but if something's not quite right, we're here to help! Here's our glow-friendly return policy:
🗓️ Return Window You have 7 days after receiving your item to request a return. That's plenty of time to see if it sparks joy! 🌙✨
Custom or personalized orders? Those are made just for you, but they are case-by-case—we’re flexible, just message us. ✨
📦 Return Conditions To be eligible for a return, your item should be:
- In the same condition you received it
- Unworn or unused
- With tags attached
- In its original packaging
- Accompanied by the receipt or proof of purchase
🚫 Non-Returnable Items Some items can't be returned, including:
- Perishable goods (food, flowers, plants)
- Custom or personalized items
- Personal care products
- Hazardous materials
- Sale items and gift cards
If you have questions about a specific item, just ask!
💌 Starting a Return. It's easy!
- Email us at innerglowgiftco@gmail.com
- Send your item back to us here:
- 6547 Midnight Pass Rd, Siesta Key, FL 34242
💡 Tip: For exchanges, it's fastest to return the original item and place a new order.
💰 Refunds Once we receive and inspect your return, we'll let you know if it's approved. If so, we'll automatically refund your original payment method within 5 business days.
🇪🇺 European Union Customers You have a 14-day cooling-off period to return items, no questions asked!
Questions? Concerns? We're always here to help at innerglowgiftco@gmail.com. Let's keep your Inner Glow experience shining bright! ✨